Welcome to Alinnia! By accessing or using our website, www.alinnia.com, and purchasing products from us, you agree to the following terms and conditions.

1. Products and Services

Alinnia offers the following products:

• Refillable spray bottles and tin containers

• Refill packets (tablets or powders) for the above products

• A subscription service for monthly delivery of refill packets

All products are subject to availability, and we reserve the right to modify or discontinue any products without prior notice.

2. Order Processing and Shipping

• We deliver within 5 working days after order confirmation.

• Orders are shipped across Pakistan using a third-party shipping provider. Shipping fees and timelines will be provided at checkout.

• Once your order is shipped, you will receive a tracking number via email.

3. Payment and Subscriptions

• Payments for products and subscription services can be made via bank account transfers only. We do not accept card payments.

• For subscriptions, payments will be automatically billed on a monthly basis.

4. Returns and Exchanges

Our returns and exchange policies are detailed on a separate page: www.alinnia.com/returns-and-exchanges. Please review these policies before making a purchase.

5. Limitation of Liability

Alinnia’s liability is limited to refunds and exchanges as per our return policy. We are not responsible for:

• Any delays or issues caused by the third-party shipping provider.

• Any misuse or improper handling of our products after delivery.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of Alinnia. You may not copy, reproduce, distribute, or use our intellectual property without our express written permission.

7. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. If changes are made, we will notify users via email. Continued use of the website following such changes constitutes acceptance of the new terms.

8. User Conduct

Users are prohibited from:

• Placing fake orders

• Engaging in fraudulent activities or misrepresentation

We reserve the right to take appropriate action, including canceling orders or taking legal action, in response to any violations of these terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms will be resolved under Pakistani law.

10. Contact Us

For any questions regarding these terms or your use of the website, please contact us at:

• Email: contact@alinnia.com

Last updated: 29th November, 2024